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Payments made by the customer for offers subject to a charge, such as advertisements, are in principle not revocable, and payments made will not be refunded. However, the provider agrees to examine any claims without acknowledging any legal obligation. Should this examination justify a refund in individual cases, the corresponding payment may be refunded. A refund may be considered if the advertisement has not yet been approved or placed. However, a claim for a further refund can never be derived from the payment of a refund, even if the payments are based on similar facts. A possible refund is therefore to be considered purely as a goodwill gesture on the part of the provider in individual cases.
Should you have any questions regarding this Return Policy or should you request a refund, please contact the provider. The provider can be reached at the following contact details: